Hotel Interski di Demetz Lukas e Co Snc (“us”, “we”, or “our”) operates (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

The purpose of this document is to inform Users with regard to Personal Data collected from the website (hereinafter, the


The Data Controller, as identified below, may amend or simply update, wholly or in part, this privacy policy informing the Users about the

changes. The amendments or updates shall be binding as soon as they are published on the Application. Therefore, the User is invited to

read the Privacy Policy at every access to the Application.

If the User does not accept any amendments to the Privacy Policy, the User must terminate the use of the Application and he may ask to

the Data Controller to remove his Personal Data.

1. Personal Data collected by the Application

The Data Controller shall collect the following categories of Personal Data:

A. Voluntary contents and information provided by the User

Contact information, credentials, contents: for example biographical data, e-mail address or postal address or other contact

details, password and security information used for authentication and access to the account, personal interests and preferences

and any other personal contents, etc.

Personal Data from Social Media: the Users may share with the Application Data communicated to social media. The User can

monitor Personal Data which the Application may have access to when granting access to its social media accounts and through

the privacy settings of the relevant social media website. By way of connecting accounts managed by social media to the

Application and by way of authorizing the Data Controller to have access to its Personal Data, the User gives its consent to the

acquisition, processing and retention of Data provided by the same social media, in accordance with this Privacy Policy.

Any failure of the User to provide Personal Data may prevent this Application to provide its services.

The User takes any responsibility regarding Personal Data of third parties published or shared through this Application and the User

ensures to be entitled to communicate or release them, holding the Data Controller harmless from any liability toward third parties.

Whether the processing of Personal Data is based on the consent of the User, he can revoke it at any time.

B. Data and contents automatically acquired while using the Application

Technical Data: the computer system and the software procedures functional to this Application may acquire, in the course of

their ordinary activity, any Personal Data, whose communication is implicit in the use of internet communication protocols. Such

information is not collected to be associated with identified third parties, however, due to the nature of these Data, the same Data

may identify Users, in the Processing and through the association, with Data held by third parties. This category includes IP

addresses or domain names used by Users who connect to the Application, addresses of Uniform Resource Identifier (URI) of the

requested resources, time of the request, method used submitting the request to the server, size of the file obtained, etc.

Usage Data: Data may be collected relating to the use of the Application by the User, such as the pages visited, the actions

performed, the features and services used by the User.

Geolocation Data: the Application may collect location Data, which may be accurate or inaccurate. The precise location Data may

consist in GNSS Data (Global Navigation Satellite System, such as GPS), as well as in Data which identify the nearest repeater, Wi-Fi

hotspots and bluetooth, communicated when you enable products or features based on the location.

C. Personal Data collected through cookies or similar technologies

This Application uses cookies, web beacons, unique identifiers and any other similar technologies to collect Data regarding pages,

visited links and other actions, which you may perform while using our Services. They are stored for being communicated back to the

same websites at the next visit of the User.

The Data subject may read the complete Cookie Policy at the following address:

2. Purposes of the processing

Collected Data may be used for the following purposes:

registration and authentication of the User

external handling of payment tools through credit card, bank transfer or any other tool. The Data used for payment are acquired

directly by the requested payment service provider without being processed in any way by this Application. Payments are provided

communication for our own promotional and commercial purposes

sending of e-mails or newsletter and handling of mailing list

support and contact with the User

3. Personal Data processing methods

The Processing of Personal Data is performed with IT and/or digital tools, with methods of organizations and with logics strictly related to

the indicated purposes.

In certain cases, subjects other than the Data Controller which are involved in the organization of the Application may access to Data in

the assistance of the management of the Application and of the activity or in the assurance of the performance of services to the User.

These subjects may be appointed, if necessary, as Data Processors by the Data Controller, may access to Personal Data of the Users

whenever required and shall be contractually obliged to keep them confidential.

The updated list of Data Processors may be requested via email at the email address

4. Legal basis for the processing

The Data Controller processes Personal Data regarding the User whether one of the following applies:

the User has given consent for one or more specific purposes;

Processing is necessary for the performance of a contract with the User and/or for the performance of pre-contractual measures;

Processing is necessary to comply with a legal obligation to which the Data Controller is subject;

Processing is necessary for the performance of a task carried out in the public interest or for the exercise of public authority vested in

the Data Controller;

Processing is necessary for the purposes of the legitimate interest pursued by the Data Controller or by a third party.

It is always possible to ask the Data Controller to clarify the concrete legal basis of each processing.

5. Place

Personal Data are processed in the operative offices of the Data Controller and in any other place in which the parties involved in the Data

processing are located. For further information, you may contact the Data Controller at the following email address

6. Security of processing

The Data Processing is performed with adequate methods and tools to ensure the security and confidentiality of the relevant Data, since

the Data Controller has implemented appropriate technical and organizational measures which ensure, in a provable way, that the

performance of the Processing is compliant with the applicable law.

7. Period of storage of Data

The Data Controller shall store Personal Data for the time necessary to perform the purposes connected with the performance of the

agreement in force between the Data Controller and the User and, in any case, Data shall not be stored beyond the duration of years 3

after the termination of the agreement with the User.

When the Processing of Personal Data is necessary for the purposes of the legitimate interests pursued by the Data Controller, Personal

Data shall be stored until the performance of the relevant interest.

When the Processing of Personal Data is based on consent of the User, the Data Controller may store Personal Data untile their


Personal Data may be stored for a longer period of time in order to perform a legal obligation or an order of the public authority.

All Personal Data shall be deleted at the end of the period of storage. At the expiration of such period, the rights of access, rectification,

erasure and data portability of Data can not be exercised.

8. Automated individual decision-making

All collected Data shall not be subject to automated individual decision-making, including pro􀀞ling, which may produce legal effects

concerning the Data Subject or may significantly affect the Data Subject.

9. Rights of the User

The Users may exercise specific rights with respect to Personal Data processed by the Data Controller. In particular, the User has the right


  • withdraw its consent at any time;
  • object the Processing of its Data;
  • access its Data;
  • monitor and request the rectification of Data;
  • obtain a restriction of Processing;
  • obtain the erasure or remotion of its Personal Data;
  • receive its Data or obtain the transfer to a different Data Controller;
  • lodge a complaint before the supervisory authority for the protection of personal data or start legal proceedings.

In order to exercise their rights, the Users may send a request to the contact information of the Data Controller indicated in this

document. These requests are free of charge and performed by the Data Controller in the shortest possible time, in any case no later than

30 days.

10. Data Controller

The Data Controller is Hotel Interski di Demetz Alberto e Co SNC, with registered office in Via Cisles 51, 39047 Santa Cristina, Tax Code/VAT

Code 00739020212, REA012345, e-mail, certified e-mail, phone 0471793460;

11. Data Protection Officer (DPO)

The Data Protection Officer is

Lukas Demetz, Via Cisles 51, 39047 Santa Cristina, Tax Code DMTLKS84R11A952X, e-mail;

Latest update: 20/08/2018

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Cookies are small text strings sent by the applications visited by the User to his terminal (usually the browser), where they are stored to

be retransmitted to the same applications at the following visit of the same User.

The word Cookie relates both to the same cookies as well as to all similar technologies.

Cookies are used in order to faster access to online services and to improve the activity of browsing of the User through session tracking,

storage of information, faster uploading of contents, etc.


Cookies are classified as follows:

First-Party Cookies: proprietary cookies used by the Site in order to enable the User to browse more efficiently and/or monitor the

actions he exercises;

Third-Party Cookies: cookies that are set from a Site other than the one the User is currently visiting in order to allow him to browse

more efficiently and/or to monitor the actions exercised by him.

Furthermore, there are different types of cookies:

Technical and Analytics Cookies: cookies regarding activities strictly necessary for the operation and provision of the service (ex.

session cookies to log in), cookies related to the activity of saving preferences and of optimization (ex. cookies to save the cart or

language choices/currency, etc.), analytical cookies for the collection of information in an anonymous and aggregate form.

Technical cookies include:

Session or Browsing Cookies: used to keep track of the activity of User in the internet. They guarantee normal browsing and use

of the Site, allowing for example to rapidly browsing and make a purchase or to authenticate for accessing to restricted areas, and

are actually necessary for its proper functioning;

Functional Cookies: allow the User to browse in accordance to a set of selected criteria (for example, language, products selected

for the purchase, etc.) in order to improve the service offered to the User;

Analytics Cookies: used to collect information regarding the use of the Site. The Data Controller uses this information for

statistical analysis and to improve the Site and to simplify its use, as well as to monitor its correct functioning. This type of cookie

collects anonymous information regarding the activity of Users in the Site and regarding the modalities in which they reached the

visited Site and the pages. Cookies in this category are sent from the site itself or from third-party domains. Analytical cookies may


First-Party Analytics Cookies: assimilated in terms of regulation to technical cookies whether used by the Data Controller of the

Site without profiling the User, but exclusively to collect information, in an aggregate and anonymous form, regarding the number

of Users and how they visit the Site for statistical purposes and to improve the performance of the site;

Third-Party Analytics Cookies: are made available by third parties and are assimilated to technical cookies if third parties do not

make User profiling by using appropriate tools to reduce the identification potential of cookies (for example, by masking significant

portions of the IP address) and without integrating gathered information with other information already made available.

With regard to technical cookies, it is required to exclusively release the Cookie Policy without requesting the consent. Disabling or

deleting the relevant cookies by accessing to the functions of the browser of the User, may compromise the optimal browsing on this


Profiling Cookies: used to track User browsing on the internet and to create a profile of his habits:

First-Party Profiling Cookies: installed by the Data Controller to create User profiles in order to send advertising messages in line

with the preferences displayed in the browsing in the internet. Given their particular invasiveness in the private sphere of Users, the

applicable law requires that Users, prior adequate notice regarding the use of the relevant cookies, must give their consent;

Third-Party Profiling Cookies: used by third parties accessing to the information, therefore not in anonymous and aggregated

modality, and crossed with other data already in their possession. The Site does not have direct control of third-parties cookies. The

User is therefore encouraged to check the Cookie Policy on website of the third party.

The use of these cookies requires the acquisition of prior consent of the User.


The cookies on this Site are:

technical and analytics cookies necessary to operate the Site, for aggregated statistical analysis and to improve and simplify the

use of the Site and to save preferences of browsing and to optimize the browsing experience of the User;

First party profiling cookies which collect information by tracking the browsing data of the User, set by the Data Controller for the

following purposes: __________;

third party cookies which may also make activity of profiling and tracking of the User even without the acknowledgement of Data

Controller. For further information, we recommend the User to carefully review the privacy policies of the individual services listed


Please find below the list of third-party cookies used by this Site:

Google Analytics with Anonymous IP

Google Analytics is a service provided by Google Inc. which uses cookies to measure visits to the Site and any purchases made for

analysis purposes. The IP address of the Users shall be anonymized.

For further information, please visit:

Google+ login

Google Inc. uses cookies to give Users the ability to sign up using their Google+ account. Provided by Google Inc.

For more information, see page:


Cookies have a duration determined by the expiration date or a specific action such as closing the browser set up at the time of

installation. Cookies may be:

Temporary or session: used to store temporary information, allowing the User to link actions that are executed during a specific

session, and are removed from the computer when the browser is turned off;

Persistent cookies: used to store information, such as the login name and password of the User, in order to prevent the same User

from typing them again each time he visits a specific website. These remain stored on the computer even once closed the browser.

Profiling cookies are stored on the device of the User for a period not exceeding 12 months. Upon expiration of this deadline, the banner

required for consent to the use of cookies will be displayed again to the User.

In any case, the User may at any time modify the choices made.


With respect to cookies that require consent, at the first visit of the Site, the User automatically displays a banner containing both the link

to this complete Cookie Policy and the request for consent to the use of cookies.

Consent can be provided by the User by clicking the OK button on the banner and/or by scrolling on the page and/or accessing to any

other sections of the Site by clicking on the links on the web page below the banner itself. At any time, it is possible for the User to modify

or revoke his consent.


The User can manage preferences relating to cookies directly in his browser and prevent third parties from installing cookies. Further, it is

also possible to delete cookies that have been installed in the past, including the cookie in which the expression of consent to the

installation of cookies has been saved by this Site. By disabling all cookies, the operation of this Site may be compromised.

The User can find information and exercise his right to object the tracking of cookies in his browser at the following addresses:

Internet Explorer:;

Google Chrome:;

Mozilla Firefox:;


Apple Safari:

In addition, cookies can be disabled by requesting opt-outs directly to third parties or via the website where the User can manage the tracking preferences of most of the advertising tools.

In order to modify the settings related to Flash cookies, it is possible to click on the following link:

7. Rights of the User

The Users may exercise specific rights with respect to Personal Data processed by the Data Controller. In particular, the User has the right


withdraw its consent at any time;

object the Processing of its Data;

access its Data;

monitor and request the rectification of Data;

obtain a restriction of Processing;

obtain the erasure or remotion of its Personal Data;

receive its Data or obtain the transfer to a different Data Controller;

lodge a complaint before the supervisory authority for the protection of personal data or start legal proceedings.

In order to exercise their rights, the Users may send a request to the contact information of the Data Controller indicated in this document.

These requests are free of charge and performed by the Data Controller in the shortest possible time, in any case no later than 30 days.

In order to exercise these rights, please contact the Data Controller Hotel Interski di Demetz Alberto e Co SNC, Cisles 51, 39047 Santa

Cristina, Italia,

Further information about data processing can be found at the following link

Latest update 20/08/2018

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about these Terms, please contact us.

Cisles 51
Santa Cristina Valgardena
39047 Bolzano